Basic Skills Online - Level 2 - Working with Others Standards

In this unit your students will show:

• how they can work with others
• work with others (e.g. one-to-one with their workmate, in a group or team) to plan straightforward work
• identify the objectives of working together (e.g. suggested by their tutor, supervisor, group or team members)
• identify tasks, resources and timescales to achieve their objectives (e.g. to make something, provide a service, help organise an event)
• exchange information to clarify responsibilities
• suggest ways they can help (e.g. give examples of relevant things they have done before, volunteer to take on a particular role)
• ask questions to find out what others would like to do
• check that they are clear about their own and others' responsibilities (e.g. tasks to be carried out, the roles of different members of the group or team, what they and others can and cannot do)
• confirm working arrangements with those involved (e.g. where they will be working, health and safety procedures, access to resources, start, finish and break times).

In planning work they must feel confident about being able to:

• plan straightforward work with others
• identifying objectives and clarifying responsibilities
• confirm working arrangements.

This is what they have to do to demonstrate these skills:

• identify the objectives of working together and what needs to be done to achieve these objectives
• exchange relevant information to clarify responsibilities
• confirm working arrangements with those involved.

These are the type of tasks that will produce this evidence:

They will have opportunities to develop and apply their skills in working with others during their studies, work or other activities.

For example, when:
1. helping to organise an event or group project
2. planning and providing a service for customers or clients
3. making something to help others.

They can record how they have applied their key skill of working with others in a progress file or other record of achievement.

When working with others they are likely to use other key skills

• For example, they will use communication skills when planning what they are going to do and discussing progress with others.
• Organising tasks may involve problem solving, information technology or application of number skills.
• they will need to think about the quality of their work with others and check that their evidence covers all the requirements.

What can they use as evidence?

• records from someone who observed their discussions with others, or audio/video tapes
• notes of the information they provided, with details of the objectives, responsibilities and working arrangements of those involved.

In working towards identified objectives they must feel confident about being able to:

• organise their tasks so they can be effective in meeting their responsibilities, including:
  1. obtaining the resources they need (e.g. materials, tools, equipment, support from others)
  2. completing tasks on time
• carry out tasks accurately and safely, using appropriate working methods to help they produce the quality of work required (e.g. the correct ways to use tools, equipment and materials, make something or provide customer service)
• support cooperative ways of working (e.g. anticipate the needs of others for information and support, avoid actions that offend or discriminate against others, act assertively when needed to protect their own rights, demonstrate willingness to help sort out disagreements, take on a different role)
• seek advice from an appropriate person (e.g. group member, tutor, supervisor, health and safety officer, first aider, trade union representative) when needed (e.g. in dealing with disagreements, harassment, discrimination, health and safety problems or other difficulties).

This is what they have to do to demonstrate these skills:

• work cooperatively with others towards achieving identified objectives, organising tasks to meet your responsibilities
• organise their own tasks so they can be effective in meeting their responsibilities
• carry out tasks accurately and safely, using appropriate working methods
• support cooperative ways of working, seeking advice from an appropriate person when needed.

These are the type of tasks that will produce this evidence:

They will have opportunities to develop and apply their skills in working with others during their studies, work or other activities.

For example, when:
1. helping to organise an event or group project
2. planning and providing a service for customers or clients
3. making something to help others.

They can record how they have applied their key skill of working with others in a progress file or other record of achievement.

When working with others they are likely to use other key skills

• For example, they will use communication skills when planning what they are going to do and discussing progress with others.
• Organising tasks may involve problem solving, information technology or application of number skills.

They will need to think about the quality of their work with others and check that their evidence covers all the requirements.

What can they use as evidence?

• records of how they have organised and carried out tasks, supported cooperative work and sought advice
• these records could include a log, statements written by others with whom they worked, audio/video tape recordings or photographs with notes.

In exchanging information on progress they must feel confident about being able to:

• provide relevant information on what has gone well and what has gone less well in working with others, including the quality of their work
• listen and respond appropriately to progress reports from others (e.g. ask questions about the tasks, what has been helpful and unhelpful in working together)
• agree ways of improving work with others to help achieve objectives (e.g. how to adapt ways of working to deal with difficulties, pay more attention to each other's feelings and ideas).

This is what they have to do to demonstrate these skills:

• exchange information on progress and agree ways of improving work with others to help achieve objectives
• provide relevant information on what has gone well and what has gone less well in working with others, including the quality of their work
• listen and respond appropriately to progress reports from others
• agree ways of improving work with others to help achieve the objectives.

These are the type of tasks that will produce this evidence:

They will have opportunities to develop and apply their skills in working with others during their studies, work or other activities.

For example, when:
1. helping to organise an event or group project
2. planning and providing a service for customers or clients
3. making something to help others.

They can record how they have applied their key skill of working with others in a progress file or other record of achievement.

When working with others they are likely to use other key skills

• For example, they will use communication skills when planning what they are going to do and discussing progress with others.
• Organising tasks may involve problem solving, information technology or application of number skills.
• they will need to think about the quality of their work with others and check that their evidence covers all the requirements.

What can they use as evidence?

• statements on progress (written or recorded), including details about the quality of their work and how they responded to other reports on progress
• notes of what they agreed to do to improve work with others and help achieve objectives.

Evidence must show they can:

• provide at least two examples of meeting the standard for WO2.1, WO2.2 and WO2.3
• one example must show they can work in one-to-one situations
• one example must show they can work in group situations.

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